Privacy

The Tales We Tell is now available through booksellers worldwide.

Helene Morris

The Tales We Tell, Book 2 of the Ellie O'Neill Mysteries series.

Effective Date: January 1, 2023

www.helenemorris.com ("we," "us," "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you subscribe to our blog or purchase a book through our site. By sharing your information, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

Information You Provide Directly
Personal Information: Name, email address, billing address, payment information (e.g., credit card details), and phone number when you subscribe to our service.
Account Information: Username, password, and preferences when you create or manage your account.
Information Collected Automatically
Usage Data: Data about how you use our service, including device information, IP address, browser type, and actions taken within your account.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our service (see Cookies below).

2. How We Use Your Information

We use your personal information to:

Process and manage subscriptions: This includes billing, customer support, and delivering the services you have subscribed to.
Communicate with you: To send transactional emails such as confirmations, service updates, or customer support messages, as well as marketing messages (if opted in).
Improve our services: To better understand your usage patterns and preferences in order to enhance the service.
Prevent fraud and ensure security: To monitor transactions and secure your account.
Legal compliance: To comply with legal obligations and to resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

Service Providers: We may share your data with third-party service providers who help us process payments, manage communications, or deliver our services (e.g., payment processors, email marketing platforms).
Legal Obligations: We may disclose information in response to a court order or to comply with applicable laws and regulations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Payment Information

We use third-party payment processors to handle payment transactions. We do not store your payment information, but the third-party processors may retain your payment data for billing and tax purposes. These processors are bound by their own privacy policies and applicable laws.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, manage your subscription, and analyze usage patterns. You can control cookie preferences through your browser settings. Note that disabling cookies may impact your experience with our service.

6. Data Retention

We will retain your personal information for as long as your subscription is active or as needed to provide you with the services you requested. After that, we will retain and use your information only as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

7. Security of Your Information

We take reasonable steps to protect your personal data, including encryption and secure storage. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your Data Protection Rights

Depending on your location, you may have the following rights:

Access: The right to request copies of your personal information.
Correction: The right to request that we correct any inaccuracies.
Erasure: The right to request that we delete your data, under certain conditions.
Data Portability: The right to receive a copy of your data in a structured, machine-readable format.
Withdrawal of Consent: The right to withdraw consent to the processing of your data for marketing purposes at any time.
Objection: The right to object to certain data processing activities.
To exercise any of these rights, please contact us at helene@helenemorris.com.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. Please review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Helene Morris, Author

Helene@helenemorris.com

Helene Morris

The Tales We Tell, Book 2 of the Ellie O'Neill Mysteries series.

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